Doublebricks’s Privacy Policy

Doublebricks’s Privacy Policy

This service is operated by Doublebricks Limited. If you visit our website, use our apps or contact us, this policy is for you. It’s about how we protect your data and respect your privacy. This policy was last updated in May 2019. We update it from time to time as we make improvements or when laws change. Please check it every now and then to make sure you know exactly how we use your data.


Our responsibility

We are the ‘controller’ of your personal data. This means we decide how and why your data is processed any time you use our products. We go into this in more detail below.


Your responsibility

You should read this policy and make sure you’re happy with it before using our services. If anything is unclear, or you disagree with something, please contact us.


Your property information on Doublebricks

This policy applies to how we use your personal data. It does not apply to information about properties shown on our websites and apps. If you have questions about property information, please contact our customer care team. If you are selling or letting a property which is being advertised on our websites and apps, please direct any questions to your agent.


Data we collect about you

When you use our services, we collect data. Sometimes you might give us data, like your email address. Sometimes data about you is collected automatically, like which pages on our website you’ve visited. This section explains the types of information we collect about you when you use our services, why we collect it and the legal basis on which we use it.

Information about you

Your contact details

e.g. Your email address or phone number.


What’s in it for us?

We use this information to distinguish you from other users and to contact you if we need to. If you sign up to property alerts or marketing emails, we’ll send them to your email address. If you send a message to an agent or developer through Doublebricks, we’ll share your contact details with them.


What’s in it for you?

You can contact us about our services and get the property alerts and marketing emails that you want. Also, if you sent a message to an agent or developer through Doublebricks, they can reply to you directly.


Legal basis * Legitimate interests

We’re allowed to use your data if it’s necessary for our (or someone else’s) ‘legitimate interests’ and those interests aren’t outweighed by your rights. Our legitimate interests are:

  • providing and improving our services
  • enabling you to save properties, searches, claim your home and carry out other tasks using your Doublebricks account
  • personalising your experience of our services
  • learning from the way you use our services
  • making sure our services are secure


Your account information

e.g. Your login details and preferences.


What’s in it for us?

We use this information to maintain your account and save your preferences.


What’s in it for you?

Adding details to your account means we can give you a much more personalised experience when it comes to services, property searches and your interests.


Marketing preferences

e.g. Your marketing email subscription preferences.


What’s in it for us?

We get to remind you of all the ways Doublebricks can help and hopefully encourage you to use us more often. We also get paid by some trusted businesses to send marketing emails on their behalf. We don’t give your contact details to those other businesses.


What’s in it for you?

Doublebricks is free to use. With your permission, we’ll send you instant alerts about properties that match your search criteria. We can also send you emails about products and services which we think will interest you, including some offered by other businesses we trust.


Legal basis • Consent 

‘Consent’ is when you give us your permission to use your data for a specific purpose. You can withdraw your consent at any time. Simply update your marketing preferences in your account, click ‘unsubscribe’ in any email we send you, or contact us.


Information about what you do

Online behaviour

e.g. Information about how you got to, and use, our websites and apps.


What’s in it for us?

Understanding how you use our website and apps helps us to improve them. Also, some trusted businesses pay us to advertise on Doublebricks. We use our understanding of the way you behave on Doublebricks, and elsewhere on the internet, to show ads we think will interest you.


What’s in it for you?

Doublebricks is free to use. Plus, we get better and better at delivering what you need and meeting your expectations. We can make the information you see more relevant and personalised to you. Any ads we show will be more tailored to you too.


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